Cancellation & Rescheduling

Plans change — that's okay. Please give as much notice as you can so we can adjust fairly.

Rescheduling:If you need a different time, message as early as possible through your booking confirmation details. We'll try to find a new slot that works.

Cancellations: For paid experiences, cancellation and refund handling depend on how close you are to the scheduled time and whether the outing has already started. Reach out promptly so we can review your request.

No-shows without notice may forfeit the booked slot and related payment.